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Apple offers free battery replacement for some MacBook Pros that won’t charge

Have you noticed that your MacBook Pro won’t charge past 1%? Then you might be one of the “small number” of Apple users with 2016 or 2017 MacBook Pro models suffering from this problem. The good news: Apple is offering to replace your computer’s battery for free.

Apple is also preventing other MacBook Pro models from having this problem via software update macOS Big Sur 11.2.1 or later and supplemental update macOS Cataline 10.15.7. The company encourages you to download these updates accessible through the Software Update section in the Apple menu.

But if you’re already suffering from this issue, you should see the terms Service Recommended in the Battery Health menu. Those who can see the word Normal aren’t affected by this problem and won’t be eligible for the replacement program.

Source: Apple

The affected models include:

  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)

If you’re unsure about your laptop’s eligibility, head to the Apple menu, then to the About This Mac section. 

To check your computer’s battery health, this is what Apple said you need to do:

  • In macOS Big Sur, choose Apple menu > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
  • In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.

If your MacBook Pro exhibits these behaviors, get in touch with Apple to get your free battery replacement. Apple will examine your machine to determine if it qualifies for the program.